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- <h3 class="title"><a id="id3417149"></a>4.3. What Happens to a Bug Report after you Submit it</h3>
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- </div>
- </div>
- <p>
- At any time after it is submitted, a bug report has a "Status"
- that describes how it is currently being handled. Here are the
- possible values of <span class="emphasis"><em>Status</em></span> and what they mean:
- </p>
- <div class="variablelist">
- <dl>
- <dt>
- <span class="term">Unconfirmed</span>
- </dt>
- <dd>
- <p>
- This is the initial status of a bug report, from the time it is
- submitted until one of the maintainers reads it and decides
- whether it is really a valid bug report. Sometimes the
- maintainers aren't sure, and in the meantime leave
- the status as "Unconfirmed". In the worst cases, a bug report
- can stay unconfirmed for a year or longer, but this is
- considered a bad thing and does not happen very often.
- </p>
- </dd>
- <dt>
- <span class="term">New</span>
- </dt>
- <dd>
- <p>
- This means that the bug report has been read by one of the
- maintainers, and is considered, for the moment at least, to be
- valid. It does not necessarily mean that anything is going to
- be done about it immediately: some bug reports, especially
- enhancement requests, may be perfectly valid and still go for a
- long time before anybody is able to deal with them. Many bugs,
- on the other hand, are fixed within hours of being reported.
- </p>
- </dd>
- <dt>
- <span class="term">Assigned</span>
- </dt>
- <dd>
- <p>
- This means that a specific person has agreed to work on the
- bug. It does not, this world being the kind of world that it
- is, mean that that person will actually <span class="emphasis"><em>do</em></span>
- anything in particular, so for practical purposes this status
- means nearly the same thing as "New".
- </p>
- </dd>
- <dt>
- <span class="term">Reopened</span>
- </dt>
- <dd>
- <p>
- This means that the bug report was at some point considered by
- the maintainers to be resolved (i.e., finished), but new
- information came in that caused them to change their minds:
- most likely, a change that was intended to fix the problem did
- not completely work.
- </p>
- </dd>
- <dt>
- <span class="term">Needinfo</span>
- </dt>
- <dd>
- <p>
- This is a status you should pay particular attention to. It
- means that you did not supply enough information in your bug
- report to enable anything to be done about it. In most cases,
- no further action will be taken on the bug report until you
- supply additional information (by adding a comment). If too
- much time goes by without any input from you, the bug report
- will eventually be resolved as "Incomplete".
- </p>
- </dd>
- <dt>
- <span class="term">Resolved</span>
- </dt>
- <dd>
- <p>
- This means that the maintainers believe that they have finished
- dealing with the bug report. If you disagree, you can re-open
- it, but since you cannot force anybody to work on a bug against
- their will, you should have a good reason for doing so. Bugs
- can be resolved in a variety of ways. Here are the possible
- values of <span class="emphasis"><em>Resolution</em></span> and what they mean:
- </p>
- <div class="variablelist">
- <dl>
- <dt>
- <span class="term">Fixed</span>
- </dt>
- <dd>
- <p>
- The bug report is considered valid, and Gimp has been changed
- in a way that is considered to fix it.
- </p>
- </dd>
- <dt>
- <span class="term">Wontfix</span>
- </dt>
- <dd>
- <p>
- The maintainers agree that the bug report is valid, but it
- would take so much effort to fix, in relation to its
- importance, that it is not worth the trouble.
- </p>
- </dd>
- <dt>
- <span class="term">Duplicate</span>
- </dt>
- <dd>
- <p>
- This means that the same bug has already been reported by
- somebody else. If you see this resolution, you will also see
- a pointer to the earlier bug report, which will often give you
- a lot of useful information.
- </p>
- </dd>
- <dt>
- <span class="term">Notabug</span>
- </dt>
- <dd>
- <p>
- This means that the behavior described in the bug report is
- intentional. It may seem like a bug to you (and there may be
- many people who agree with you), but the program is working
- the way it was intended to work, and the developers don't want
- to change it.
- </p>
- </dd>
- <dt>
- <span class="term">NotGnome</span>
- </dt>
- <dd>
- <p>
- The bug report is valid, but it can't be addressed by changing
- Gimp. Problems in operating systems, window managers, or
- libaries that Gimp depends on will often be given this
- resolution. Sometimes the next appropriate step is to file a
- bug report for the software that is really at fault.
- </p>
- </dd>
- <dt>
- <span class="term">Incomplete</span>
- </dt>
- <dd>
- <p>
- The bug report did not contain enough information for anything
- to be done about it, and the reporter did not respond to
- requests for more information. Usually a bug report will be
- open for at least a month or two before it is resolved in this
- way.
- </p>
- </dd>
- <dt>
- <span class="term">Invalid</span>
- </dt>
- <dd>
- <p>
- Something is wrong with the form of the bug report: most
- commonly, the reporter has accidentally submitted the same bug
- report multiple times. (This can easily happen by mistake
- with some web browsers.) Bug reports that incorrectly
- discribe how the program behaves may also be resolved as
- Invalid.
- </p>
- </dd>
- </dl>
- </div>
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- <table border="0" summary="Note">
- <tr>
- <td rowspan="2" align="center" valign="top" width="25">
- <img alt="[Note]" src="../images/note.png" />
- </td>
- <th align="left">Note</th>
- </tr>
- <tr>
- <td colspan="2" align="left" valign="top">
- <p>
- If you disagree with the resolution of a bug report, you are
- always free to add your comments to it. Any comment added to
- any bug report, resolved or not, causes email to be sent to the
- Gimp Bugzilla mailing list, so it will at least be seen by the
- maintainers. This does not, of course, mean that they will
- necessarily respond to it.
- </p>
- </td>
- </tr>
- </table>
- </div>
- </dd>
- </dl>
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